Last updated: 2026-10-27
 

 Returns & Refunds

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• Return Window: You have 30 calendar days from the date your item was delivered to initiate a return.

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• Eligibility Requirements: To be eligible for a return, your item must be unused, unworn, and in the same condition that you received it, complete with all original packaging and tags attached.

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• How to Start a Return: To request a return, please contact our support team at support@topdeliveryuk.com with your order number and reason for return.

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• Return Shipping Costs:

  • For defective, damaged, or incorrect items: We cover return shipping costs.

  • For change-of-mind returns: The customer is responsible for return shipping costs and returned to our store at 35 Harrow Drive, Burton-Upon-Trent, DE14 3AY, United Kingdom

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• Refund Processing: Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed back to your original method of payment within 3 business days.

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• Exchanges: Yes, I accept exchanges

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• Contact Us: If you have any questions about our return policy, please reach us at support@topdeliveryuk.com or +447851059257