Customer Support
Most asked queries
🔔 Update on my orders
You can check the statues of your order in your My Orders section. You can find this in the menu heading or when hovering over your account you will get a dropdown list. You will also receive email conformation for your order stating it is shipped and being delivered to you.
🔄 Refund on orders
To request for a refund for one of your orders please email us at support@topdeliveryuk.com with your name and order number. We will look into it. Allow up to 3 - 7 days to receive your refund. For more information about this please visit our Returns & Refunds page to learn more about this.
How to find us for help
💬 Live Chat Support
Connect with our support team through live chat for real-time assistance. Our knowledgeable representatives are available to address your queries and provide immediate support. If you have an urgent query, live chat is the fastest way to reach us. To locate the live chat, this will a blue square bubble in your right side bottom corner of the screen.
📧☎ Email & Phone support
To send us an email, you can send a query at support@topdeliveryuk.com We aim to get back to you as soon as possible. We tend to respond faster when it is an urgent query relating to delivery or refunds. You can also send us a message on WhatsApp on 07851059257
